by Paula Dieli | Jun 23, 2020 | Less is More, Marie Kondo, PMO, Program Management, Program Manager, Zendesk
I’ve never been a big process person. I know that sounds strange, given that I’m a program manager and often we’re the ones in the position of putting processes in place to make things run better. But when I started the Program Management Office at Zendesk, where I...
by Paula Dieli | Jun 3, 2020 | PMO, Program Management, Program Manager
In my post on “What tools are in your tool belt?” I cited empathy as one of the key skills for program managers. It’s something we look for in the program managers we hire at Zendesk, where I work. Program managers, and really all professionals, should bring empathy...
