by Paula Dieli | Nov 10, 2020 | Alignment, Experience, PMO, Program Management, Program Manager
I first became exposed to the role of program manager when I was working in France. At that point in my career, I had worked as a software engineer, product manager, and technical support engineer and also spoke both French and English. I was asked to take on the role...
by Paula Dieli | Oct 20, 2020 | Lower the Bar, PMO, Program Management, Program Manager, Work Life Balance
Several years ago, I was elected president of a non-profit organization. There were 12 board members only two of whom were from the technology industry. I approached my role with enthusiasm, using the same high bar that I had cultivated in the tech industry where the...
by Paula Dieli | Oct 14, 2020 | PMO, Program Management, Program Manager, Risk Management, Status Report
Program managers will tell you that writing status reports can be tricky, especially when things aren’t going so well. But the status needs to be shared with stakeholders regardless, and program team members shouldn’t view a yellow or red status as a black eye....
by Paula Dieli | Oct 7, 2020 | Communication, PMO, Program Management, Program Manager, Stakeholder Management
“I don’t like being disappointed, but I really hate being surprised” said Bill Finch, then Engineering manager at HP. I was a new product manager, in only my second job out of college, and was meeting with him to update him on the team’s progress. The news wasn’t...
by Paula Dieli | Sep 8, 2020 | Enabling Excellence, PMO, Program Management, Program Manager, Teamworkmakesthedreamwork
Program management is about enabling others to do the things they’re good at to achieve program success. As program manager, you definitely shouldn’t be doing the work yourself, even “just this once” to get things over the line. It’s critical that the business hold up...